Please allow three business days to process your order. All guitars are professionally set up and ready to play.

All shipping is FedEx Ground with "Signature Required".

Once your package has shipped, you can track it with the tracking number that we'll provide you with your order confirmation.

Delivery times can vary depending on location. Please refer to your tracking number.

In the unlikely event that your package is damaged during shipping, please email us at info@daisyrock.com with photos of the box and damage so we can help resolve the issue promptly.

Yes, if you are located outside of the U.S., we are able to ship to you. If your country is not listed at checkout, please email us at info@daisyrock.com.

Our instruments are crafted in small batches, and availability is limited — we expect them to sell quickly. As our company continues to grow, we’ll update our site’s terms and conditions to reflect any future policy changes.

For now, please note that all sales are final. We do not accept returns or offer refunds at this time.

YOUR ACCEPTANCE
This website, including all content and functionality accessible through the Daisyrock.com domain (the “Website”), is owned by Daisy Rock Guitars, LLC (“DRG”). By accessing this Website, you signify your agreement to (1) these Terms of Use (“Terms”), and (2) Daisy Rock Guitars, LLC Online Privacy Policy. If you do not agree to any of these Terms or the Daisy Rock Guitars Online Privacy Policy, please do not access this Website.

DRG may, in its sole discretion, change, modify, add, or remove any portion of this Website or these Terms, in whole or in part, at any time for any reason. Changes to these Terms will be effective when posted. Although DRG may attempt to notify you when changes are made to these Terms, you agree to review these Terms periodically to be aware of any changes. Your continued use of this Website after any changes to these Terms will be considered acceptance of those changes.

YOUR RIGHT TO USE THE WEBSITE
This Website is for your personal use. You may not distribute, exchange, modify, sell, transmit, or reproduce anything from this Website, including, but not limited to, text, images, audio, and video, for any business, commercial, or public purpose.

DRG grants you a non-exclusive, non-transferable, limited right to access, use and display this Website provided, however, that you comply with these Terms. You agree not to interrupt the operation of this Website in any way.

You agree not to use or launch any automated system, including without limitation, "robots," "spiders," or "offline readers," that accesses the Website in a manner that sends more request messages to the DRG Shopify servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser. Notwithstanding the foregoing, DRG grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of, and solely to the extent necessary for, creating publicly-available searchable indices of the materials, but not caches or archives of such materials. DRG reserves the right to revoke these exceptions, either generally or in specific cases.

OWNERSHIP
The trademarks, trade names, logos, service marks, trade dress and products (collectively, the “Trademarks”) displayed on this Website are registered and unregistered Trademarks of DRG and others. The Trademarks in this Website are protected in the United States and internationally.

All materials of the Website, including, but not limited to, text, software, scripts, graphics, photos, audio, video, interactive features and the like (the "Content") are owned by or licensed to DRG, and are subject to copyright and other intellectual property rights under the law. Content on the Website is provided to you AS IS for your information and personal use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of DRG.

Nothing contained in this Website should be construed as granting any license or right to use any Content or Trademark displayed on the Website. Your use of the Content or Trademarks displayed on the Website, except as provided in these Terms, is strictly prohibited. Any unauthorized use of the Content or Trademarks displayed on this Website may violate copyright laws, trademark laws, the laws of privacy or publicity, and other civil or criminal statutes. DRG reserves all rights not expressly granted in and to the Website and the Content.

You agree not to circumvent, disable or otherwise interfere with security-related features of the Website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Website or the Content.

INDEMNIFICTATION
You agree to defend, indemnify and hold harmless DRG, its affiliated entities, officers, directors, employees, agents, and information providers, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Website; (ii) your violation of any of these Terms; or (iii) your violation of any third-party right, including, without limitation, any copyright, property, or privacy right. DRG reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. This indemnification obligation will survive these Terms and your use of the Website.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY 
You agree that your use of the website shall be at your sole risk. To the fullest extent permitted by law, DRG, its officers, directors, employees, and agents, disclaim all warranties, express or implied, in connection with the website and your use thereof. DRG makes no warranties or representations about the accuracy, completeness, merchantability, fitness for a particular purpose, or non-infringement of the website’s content or the content of any sites linked to this site and assumes no liability or responsibility for any (I) Errors, mistakes, or inaccuracies of content, (II) Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our website, (III) Any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (IV) Any interruption or cessation of transmission to or from our website, (IV) Any bugs, viruses, trojan horses, or the like which may be transmitted to or through our website by any third party, and/or (V) Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the website. 

Under no circumstances shall DRG, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (I) Errors, mistakes,, or inaccuracies of content, (II) Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our website, (III) Any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (IV) Any interruption of cessation of transmission to or from the website, (IV) Any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our website by any third party, and/or (V) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the website, whether based on warranty, contract, tort, or any other legal theory, and whether or not Schecter is advised of the possibility of such damages, the foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. 

You specifically acknowledge that DRG shall not be liable for the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you. DRG does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through website or any hyperlinked website or featured in any banner or other advertising, and DRG will not be a party to or in any way be responsible for monitoring any transaction between you and third party providers of products or services. 

ABILITY TO ACCEPT TERMS OF SERVICE
You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms. In any case, by using the Website you affirm that you are over the age of 13, as the Website is not intended for children under 13. If you are under 13 years of age, then please do not use the Website. Talk to your parents about what sites are appropriate for you.

GENERAL
The Website is operated and administered from within the United States of America. DRG makes no representations that the Website is appropriate or available for use in other locations. Those who access or use the Website from other jurisdictions do so of their own volition at their own risk and are responsible for compliance with local law.

You agree that: (i) the Website shall be deemed solely based in California; and (ii) the Website shall be deemed a passive website that does not give rise to personal jurisdiction over DRG, either specific or general, in jurisdictions other than California. These Terms shall be governed by the laws of the State of California, without respect to its conflict of laws principles. Any claim or dispute between you and DRG that arises in whole or in part from your use of the Website shall be decided exclusively by a court of competent jurisdiction located in California. These Terms, together DRG’s Online Privacy Policy, and any other legal notices published by DRG on the Website, shall constitute the entire agreement between you and DRG concerning the Website. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and DRG’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. DRG reserves the right to amend these Terms at any time and without notice, and it is your responsibility to review these Terms for any changes. Your use of the Website following any amendment of these Terms will signify your assent to and acceptance of its revised terms. YOU AND DRG AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE WEBSITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

DAISY ROCK GUITARS, LLC is committed to protecting your privacy. Any information that you voluntarily provide us will never be shared or sold. We collect this information solely for the purpose of processing your order, and to communicate directly with you regarding our products and / or services.

California Proposition 65 Warning

WARNING: This product may contain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.

This warning is part of our effort to comply with the California Safe Drinking Water and Toxic Enforcement Act of 1986 (known as "Proposition 65"). The warning does not mean that our products will necessarily cause cancer, birth defects, or other reproductive harm. While we believe our products are not harmful when used as designed, we provide these warnings to comply with Proposition 65.

Proposition 65 is a law which applies to any company that operates in California, sells products in California, or manufactures products that may be sold in or brought into California. Proposition 65 requires warnings to accompany any product that contains or may contain any of 800-plus chemicals appearing on the list administered by California's Office of Environmental Health Hazard Assessment (OEHHA). The list includes naturally occurring and man-made chemicals. Many of the chemicals listed under Proposition 65 have been routinely used in everyday consumer items like wires, cables, power cords, plugs and connectors for years without documented harm.

For more information about Proposition 65 please visit:  http://oehha.ca.gov/prop65/background/p65plain.html.

RoHs Survey Declaration (En) | Certificate of Compliance 

This document certifies that all products and their parts manufactured by Daisy Rock Guitars do not exceed the substances listed in the table below in concentrations exceeding the Maximum Control Value (MCV) as set forth in European Union Directive 2011/65/EU and 2015/863, as amended to date.

Lead (Pb), Mercury (Hg), Cadmium (Cd), Hexavalent chromium (Cr6+), Polybrominated biphenyls (PBB), Polybrominated diphenyl ether (PBDE), Bis(2-ethylhexyl) phthalate (DEHP), Butyl benzyl phthalate (BBP), Dibutyl phthalate (DBP), Diisobutyl phthalate (DIBP)

Tish Ciravolo, Founder/CEO